Clarity of integrating sustainability into the overall experience
The staff is engaged in sustainability issues and integrate these into the overall experience.
Proactivity in recommendations
Ability to influence the guest in a more sustainable direction during the visit; to make the guest choose sustainable options; apply to both food and coffee, wine and beverages.
The restaurant should be an ambassador for sustainability issues – and act clearly and frequently in the process of communicating the involvement in social media and/or in other channels.
360°HOSPITALITY WINNER 2019
The expression hospitality is given a new meaning: it’s not only about making guests feel welcome but also to provide them with in-depth knowledge of sustainable ingredients, seasonal focus and a sense of responsibility for our climate.